Terms of Service
Last updated: January 2026
Welcome to FluffyFrame (“we”, “our”, “us”). By accessing or using our website, app, or services (the “Service”), you agree to these Terms of Service (“Terms”).
If you do not agree, please do not use FluffyFrame.
1. About FluffyFrame
FluffyFrame is an AI-powered service that allows users to upload photos of pets and generate creative portraits.
2. Eligibility
You must be at least 13 years old to use FluffyFrame.
By using the Service, you confirm that:
- you meet the age requirement
- you have the legal ability to agree to these Terms
3. Accounts
To access certain features, you may need to create an account.
You agree to:
- provide accurate information
- keep your login details secure
- notify us if you believe your account has been compromised
You are responsible for activity that happens under your account.
4. User Content (Uploaded Photos)
What you can upload
You may upload photos of animals that you own or have permission to use.
What you may not upload
You may not upload:
- photos you do not have rights to use
- illegal or harmful content
- abusive, violent, or sexual content
- images that violate privacy or intellectual property rights
We reserve the right to remove content or restrict access if content violates these Terms.
5. How We Use Your Photos
By uploading photos, you grant FluffyFrame a limited license to use them only for:
- generating your requested portraits
- operating and improving the Service
We do not sell your original photos.
More details are available in our Privacy Policy.
6. Generated Images
FluffyFrame generates portraits based on your uploaded photos.
You may:
- download your portraits
- share them
- print them for personal use
- give them as gifts
You may not
- resell portraits as standalone products
- use the Service for illegal purposes
- claim ownership of FluffyFrame’s AI technology or systems
FluffyFrame retains all rights to the Service and its underlying technology.
7. Credits, Subscriptions, and Payments
FluffyFrame may offer:
- subscriptions
- credit-based access
- one-time purchases
- promotions or discounts
Credits
Credits:
- have no cash value
- are non-transferable
- may expire depending on your plan
- may change in the future
Payments
Payments are processed through secure third-party providers.
You agree to pay all applicable fees and taxes.
Cancellations
If you are on a subscription plan, you may cancel at any time.
Your access will remain active until the end of your billing period unless otherwise stated.
8. Refund Policy (30-Day Money-Back Guarantee)
We want you to love FluffyFrame.
If you are not satisfied with your purchase, you may request a full refund within 30 days of your payment.
How to request a refund
To request a refund, email us at: support@fluffyframe.com
Please include:
- the email address used for your account
- your purchase details (if available)
Refund conditions
- Refunds are available within 30 days of purchase.
- Refunds apply to eligible purchases made directly through FluffyFrame.
- Approved refunds are issued back to the original payment method.
We reserve the right to deny refund requests in cases of fraud, abuse, or repeated refund behavior.
9. Promotions and Credit Drops
FluffyFrame may offer random credit drops or rewards for users who share portraits.
These rewards:
- are optional
- may change or end at any time
- are not guaranteed
10. Image Quality & Results
We do our best to provide high-quality portraits, but results may vary depending on:
- the quality of the uploaded photo
- lighting and angle
- the chosen style
FluffyFrame does not guarantee specific artistic outcomes.
11. Acceptable Use
You agree not to:
- misuse the Service
- attempt to reverse engineer or copy the system
- disrupt the Service or servers
- use automated tools to abuse the platform
- use FluffyFrame for illegal activity
We may suspend or terminate access if we believe the Service is being misused.
12. Termination
You may stop using FluffyFrame at any time.
We may suspend or terminate your access if:
- you violate these Terms
- we are required to do so by law
- we believe your use creates risk for other users or the platform
13. Disclaimer
FluffyFrame is provided “as is” and “as available.”
We do not guarantee that:
- the Service will always be available
- results will always meet expectations
- portraits will always generate without interruptions
14. Limitation of Liability
To the fullest extent permitted by law, FluffyFrame will not be liable for:
- Indirect or incidental damages
- Loss of data
- Lost profits
- Unexpected results from generated portraits
Your use of the Service is at your own discretion.
15. Changes to These Terms
We may update these Terms from time to time.
If changes are significant, we will update the date at the top of this page.
Continued use of FluffyFrame means you accept the updated Terms.
16. Contact
If you have questions about these Terms, contact us at: support@fluffyframe.com